"RBP Marketing Support Services International is a full service marketing company that has years of success providing solutions for some of the best-known companies in the United States.
The marketing process and astute management of marketing "elements" is essential for bottom line success. Each marketing campaign is a chain of events that flow from one link to the other toward the goal that meets both the customer and your business needs. RBP Marketing Support Services International fulfills and supports each of those steps."

• Application design and script development that maximize ease of use and call completion

• Transcription: Name, Address, and phone capture and any other elements

• Order management and Credit Card information

• Surveys

• Polling

• Multilingual Comment transcription: English, Spanish, French, German, Italian, Japanese, Hebrew, Dutch, and others as required

• Live Operator support: Multilingual

• Business locator with direct connect and ad-hoc promotional options

• Custom application design, development and hosting

• Call over-flow and more…

• Results delivered via E-mail, FTP, FAX, and CD in most formats: Usually, ASCII Comma Delimited or CDR.

• Real-time cumulative and call detail reports available

• Postal Service endorsement consulting and camera ready artwork

• Address label printing with ZIP+4 PAC Certified Bar Codes

• Address Data Base CASS certification: Required for postal presort discounts.  Note: Address Data Bases that are not CASS certified by a U.S. Postal Service approved software are usually 25% to 40% in error.  That equates to a destruction of miss-addressed mail if mailed 3rd Class Mail, or long delays in delivery.  First Class mail can be delayed or returned to sender.  This could result in a loss of up to 40% of your marketing dollars wasted!

• Envelope and content printing: Laser printing and list processing, full color etc

• Distribution management

• Product fulfillment and warehousing

• Commercial TV and Radio Production

• Script and pre production design and development

• Audio and or Video production and editing

• Web Design

• RBP Marketing Support Services International can support and manage an entire campaign. However most often clients only require parts of the whole campaign to be outsourced to a specialist like IVR-ASAP. For example, a client firm establishes a campaign theme, scope and goals. The firm discovers that they require support in areas that are not part of their core competency. We support clients in the following areas:

• Toll Free Interactive applications that can handle in excess of 2000 simultaneous calls

• Transcription of hundreds or thousands of names and addresses within 24 hours

• Mailer design

• Correct postal endorsement

• Printing

• Compiling

• Database management

• Address CASS Certification

• Addressing

• Mail Preparation

• Mailing Presort

• Delivery and entry to the Bulk Mailing Facilities at the U.S. Post Office.

• Commercial High Definition Video and or Audio production and distribution for TV or radio advertisements may be required.  Furthermore, the way customers reply or “the call to action” required is supported by mail; business reply card, Toll free number or WEB site for radio or television.

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RBP Marketing Support Services International